Refund Policy

1. Refund Eligibility

A full refund may be granted under the following conditions:

• Unused slot or credit: You purchased a publication slot or AI credits and have not yet consumed or published your calendar.
• Technical defect: A platform malfunction prevents you from using the service as described.
• Accidental purchase or duplicate charge: Any duplicate or mistaken transaction is immediately refunded 100%.

2. Right of Withdrawal (14 Days)

In accordance with European Union consumer protection regulations, you have a statutory right to cancel your purchase within 14 calendar days from the transaction date, provided the digital service has not been fully performed with your express prior consent.

3. How to Request a Refund

The process is simple and fast:

• Step 1: Send an email to [email protected] or contact Paddle Buyer Support.
• Step 2: Include your purchase email address and your Paddle transaction reference number (found in your receipt email).
• Step 3: Our team or Paddle Buyer Support will review and process your refund within 24 to 48 business hours.

4. Refund Processing & Timelines

Once approved, refunds are processed automatically by Paddle back to the original payment method (Credit Card, PayPal, etc.). Funds typically appear in your account within 3 to 5 business days depending on your bank.

5. Support & Inquiries

For any questions or immediate refund assistance, you can contact: